How Can We Help You?

Click "Start Free Trial" on the homepage, enter your email and password, and verify your email. You'll have immediate access to try PodSummarize with your first episode free.

We support MP3, WAV, M4A, AAC, OGG, and FLAC files. Maximum file size is 500MB per episode. For best results, use high-quality audio with clear speech.

Most episodes are processed in 3-5 minutes, depending on length. A 60-minute podcast typically takes 4 minutes to transcribe and generate complete show notes.

After logging in, go to your dashboard and click "Upload Episode". You can drag and drop your audio file or click to browse. Add episode details like title and description, then click "Process".

Yes! All generated content (transcripts, show notes, descriptions) can be edited directly in your dashboard. Use our built-in editor to refine the AI-generated content before downloading or publishing.

We generate: full transcripts with timestamps, SEO-optimized show notes, YouTube descriptions, social media posts (Twitter/LinkedIn), blog post drafts, and key quotes from your episode.

Yes, you can download all generated content as text files, PDFs, or copy directly to your clipboard. Transcripts can be exported with or without timestamps.

Your first episode is completely free with no credit card required. This lets you test all features including transcription, show notes, and content generation.

We offer Creator (£14.99/month for 10 episodes) and Studio (£39.99/month for 50 episodes) plans. Annual plans save 20%. All plans include unlimited edits and downloads.

Yes, you can cancel your subscription at any time from your dashboard settings. You'll retain access until the end of your billing period, and can re-subscribe whenever you want.

No, episodes reset each month. However, all previously processed episodes remain accessible in your library forever, even after cancellation.

Our AI achieves 95-98% accuracy on clear audio with minimal background noise. Accuracy improves with high-quality recordings and standard accents. You can always edit any mistakes.

Currently we support English (US, UK, AU), Spanish, French, German, Italian, and Portuguese. More languages coming soon based on user demand.

Yes! Your audio files are encrypted during upload and storage. We never share or use your content for training. You can delete episodes permanently anytime from your dashboard.

We're building integrations with WordPress, YouTube, and podcast hosting platforms. Contact us if you need a specific integration for your workflow.

Check your file size (max 500MB) and format. Try refreshing the page and re-uploading. If the issue persists, check your internet connection or contact support.

Poor transcription usually results from low-quality audio, background noise, or heavy accents. Try uploading a cleaned version of your audio or use our "Re-process" feature.

Try resetting your password using the "Forgot Password" link. If you signed up with Google/social login, make sure to use the same method. Check your spam folder for verification emails.